Senior Technical Program Manager - Corporate Applications

About the role

Zscaler is looking for an experienced, execution-oriented Senior Technical Program Manager (TPM) for its Corporate Applications portfolio, joining the IT Delivery Excellence team as a remote employee based in Costa Rica and reporting to the Director, Technical Program Management. The role drives strategic technology investments across corporate applications spanning Finance, HR, Legal and enterprise business systems, covering portfolio governance, quarterly planning, prioritization and capacity planning.

Key responsibilities

• Drive end-to-end portfolio governance across corporate applications, aligning with executive business goals and annual operating plans
• Lead quarterly planning, including demand qualification, dependency mapping and resource forecasting across engineering and business systems teams
• Manage portfolio prioritization, intake frameworks and capacity planning with business application leads, IT functional owners and leadership
• Run complex, high-visibility programs across Finance, HR and Legal platforms from intake and scoping through design, testing, deployment and adoption
• Champion PMO best practices and delivery workflows in Jira and Asana, maintain RAID logs and executive dashboards

Required profile

• 6+ years of Technical Program Management or Senior Project Management experience leading enterprise applications, corporate systems or IT portfolio implementations in high-growth technology companies
• Proven track record of disciplined program execution from intake through production deployment
• Bachelor's degree in Computer Science, Information Systems, Business Administration or equivalent practical experience
• Experience using modern AI tools, intelligent automation or generative AI to streamline program management workflows

Required skills

• Hands-on experience with Asana, Jira, Confluence and enterprise PPM software
• Structured IT planning cycles, demand management, resource allocation and portfolio governance
• Preferred: PMP, Agile/Scrum (CSM, PMI-ACP) or SAFe certification; experience with Salesforce, Workday, NetSuite, SAP, ServiceNow or Coupa is a strong plus

What we offer

• Health plans, vacation and sick time, parental leave and retirement options
• Education reimbursement and in-office perks