Senior Supervisor, Warehouse

About the role

This role leads and supervises warehouse operations, including sterile shipments, and ensures accurate, timely processing of material requests in line with customer, quality and regulatory requirements. It also involves training, coaching and evaluating warehouse personnel, managing inventory and data integrity, and acting as a cross-functional liaison with Purchasing, Logistics, Receiving Inspection, Manufacturing and Planning.

Key responsibilities

• Process material requests and sterile shipments accurately and on time, complying with customer, quality and regulatory requirements.
• Train, coach, evaluate and develop warehouse staff, including Warehouse Leads, Material Handlers and temporary staff, in a safety-focused culture.
• Maintain data integrity in the MRP inventory system and act as liaison between warehouse and Purchasing, Logistics, Receiving Inspection, Manufacturing and Planning.
• Control inventory health, including expired, obsolete, non-conforming, excess and slow-moving materials, and ensure secure storage of high-value or regulated items.
• Drive continuous improvement, lean practices and operational excellence; oversee equipment maintenance and operational readiness.
• Ensure accuracy and traceability of transactions and documentation, and lead inventory cycle count programs.
• Track internal customer requirements such as stock transfers, production supply needs, planning adjustments, quality holds and releases.
• Ensure compliance with regulations and standards (Free Trade Zone, trade compliance, ISOX, QMS, GMP, GDP) and promote Health, Safety and Environment compliance, including PPE and a zero-incident culture.
• Keep the warehouse aligned with 6S principles, take part in audits and inspections, and lead root cause analysis and corrective actions.

Required profile

• Bachelor's degree in supply chain management, industrial engineering, business administration, logistics, operations management or a related field.
• At least 5 years of progressive experience in warehouse operations, inventory control, materials management, logistics or supply chain, preferably in medical device, pharmaceutical or other highly regulated manufacturing.
• At least 3 years of leadership experience supervising warehouse, inventory or materials management teams.
• Experience supporting manufacturing operations and working with Production, Planning, Purchasing, Quality and Logistics.
• Strong customer focus, excellent verbal and written communication, and professional English at B2 CEFR level.

Required skills

• Working knowledge of Lean Manufacturing, 5S / 6S, continuous improvement and problem-solving tools.
• Understanding of inventory management, cycle counting and inventory accuracy controls.
• Advanced proficiency in Microsoft Office, especially Excel, Word and Outlook.
• Desired: experience with SAP or other ERPs, reading and validating shipping documents, and strong time management.