Senior Consultant, Lab Project Manager (Strategic Relationship Management)

About the role

Deloitte Greenhouse is looking for a Senior Consultant in Strategic Relationship Management for its Lab Delivery Excellence (LDX) team in San Jose, Costa Rica. The LDX team plans and coordinates executive transition experiences for clients, helping C-level executives prepare for their new roles through Transition Labs that end with an 180-day plan. The consultant interacts extensively with senior clients across industries and functions.

Key responsibilities

• Manage planning and logistics for C-Suite Labs, oversee key activities, escalate risks and coordinate participants and stakeholders
• Capture stakeholder interviews and lab preparation discussions accurately, then turn data and notes into insights and themes for lab facilitators and producers
• Research C-suite issues and bring functional knowledge (Finance, IT, Marketing) into lab materials
• Provide operational support and project management for labs and events, meet milestones, report and maintain documents
• Build strong relationships with executive clients and Deloitte leaders, act as a bridge to CXO programs and promote Greenhouse offerings
• Lead scoping calls, support key accounts, complex and high-stakes labs, and act as relationship manager for key stakeholders
• Pilot and test innovative approaches and support national or local special projects

Required profile

• 5+ years of relevant professional experience
• Bachelor's degree
• Legal authorization to work in Costa Rica without employer sponsorship
• Ability to travel as needed
• Excellent executive presence, ability to lead with influence and manage up, and strong ethics

Required skills

• Excellent project management skills
• Oral and written English and Spanish, and presentation skills
• Analytical and critical thinking skills
• Microsoft Office Suite, including excellent PowerPoint
• Preferred: MS Teams and Salesforce, and experience supporting C-suite executives