Risk and Compliance Specialist II

About the role

Uber Community Operations is looking for a Risk and Compliance Specialist II who works at the intersection of policy, regulatory requirements and operational reality. The role keeps the platform safe and compliant, with a fast pace, high stakes and the need to stay calm under pressure. It is based in an office, with at least 50% of the time spent on site unless approved otherwise.

Key responsibilities

• Perform thorough investigations and make actionable recommendations to stakeholders using established guidelines to resolve complex problems.
• Complete data and root cause analysis to define corrective and preventive actions that improve system reliability.
• Present findings clearly to stakeholders, turning technical or messy data into clarity during critical moments.
• Identify and share trends, insights and defects to highlight areas of improvement and pressure points with partners.
• Share best practices with partners, agents and stakeholders, and support teammates with deep subject matter knowledge.
• Follow procedures precisely and keep high-quality documentation.

Required profile

• At least 6 months of experience in compliance, banking, insurance, fraud, consulting or another regulated area.
• Fluent in Spanish and English, reading and writing.
• Strong communication, attention to detail, time management and organizational skills.
• Proven ability in presentation, stakeholder management and cross-functional partnership.
• Diligent, accountable and able to handle high-severity cases under pressure; strong teamwork skills.

Required skills

• Google Suite / Microsoft Office.
• Preferred: basic data analytics, SQL and web query skills.

Uber may offer bonuses, equity and other compensation, along with a range of benefits.