Remote Training Specialist – AI & Learning Design

About the role

Viva is seeking a Remote Training Specialist to design and deliver learning experiences for Executive Assistants across Latin America. You will combine instructional design expertise with AI tools to prepare talent for high‑impact customer engagements.

Key responsibilities

• Conduct live training sessions, simulations, role‑plays, and one‑on‑one coaching to ready Executive Assistants for client assignments.
• Create and maintain curricula, rubrics, playbooks, and other learning resources that reflect Viva’s methodology.
• Collaborate with internal teams to ensure smooth staffing, onboarding, and performance monitoring of talent.
• Leverage AI and automation daily, coaching assistants on tools from basic to advanced use and building automations that scale learning.

Required profile

• Minimum 2 years experience in training, instructional design, L&D, coaching or a related field.
• Fluent English (C2) with strong written and verbal communication skills.
• Proactive, structured, and high‑ownership mindset.
• Ability to analyze data, surface insights, and drive continuous improvement.

Required skills

• Hands‑on experience with AI/automation tools such as ChatGPT, Claude, Zapier, or comparable LMS platforms.

What we offer

• Growth‑focused culture with professional development programs and wellness initiatives.
• 100 % remote work with standard working hours, no overtime or weekend requirements.
• Competitive compensation reviewed every six months, plus performance‑based bonuses.