Property Manager – Hospitality (Nosara & Santa Teresa)

About the role

ZEN Hospitality is seeking two experienced Property Managers to lead daily operations for its luxury vacation rentals in Nosara (Guanacaste) and Santa Teresa (Puntarenas). Each manager will ensure properties are maintained to the highest standards and deliver exceptional guest experiences.

Key responsibilities

• Oversee day‑to‑day operations of assigned properties.
• Coordinate and supervise cleaning, maintenance, landscaping, pool, and other service providers.
• Inspect units before each check‑in to verify quality standards.
• Manage preventive and corrective maintenance, tracking incidents.
• Address and resolve guest requests during their stay.
• Arrange additional services and experiences for guests.
• Maintain inventories, supplies, and consumables.
• Control operational costs and validate vendor work.
• Keep up‑to‑date reports, logs, and photographic evidence.
• Support the launch and activation of new rental units.

Required profile

• Minimum 3 years of experience in hospitality operations, villas, condo‑hotels, or property management.
• Background in high‑end, boutique, or luxury private residences.
• Proven experience supervising cleaning and maintenance teams.
• Advanced English (minimum B2, preferably C1).
• Valid B1 driver’s license and personal vehicle.
• Willingness to reside in or relocate to the assigned location.

Required skills

• Proficiency with Property Management Systems (PMS).
• Experience using OTA/distribution platforms.
• Intermediate skills in Microsoft Excel.