Local Account Manager

About the role

Expeditors is seeking a Local Account Manager to support and grow assigned customer accounts by delivering high‑level service, building strong relationships, and identifying growth opportunities.

Key responsibilities

• Manage assigned customer accounts and maintain day‑to‑day relationships.
• Deliver high‑quality customer service to ensure overall satisfaction.
• Identify and pursue opportunities to expand business within existing accounts.
• Collaborate with internal teams to support service delivery and resolve issues promptly.
• Maintain accurate account information, activity logs, and follow‑up actions.

Required profile

• Degree in Business, Logistics, Supply Chain or related field.
• Minimum 2 years of experience in customer retention, account management, business development, logistics or supply chain.
• Advanced English proficiency (written and verbal).
• Strategic thinker with strong analytical and problem‑solving abilities.

Required skills

• Proficiency in Microsoft Excel.
• Proficiency in Power BI.
• Proficiency in Microsoft PowerPoint.

What we offer

• Competitive compensation and commission plan.
• Paid vacation, holidays, and medical insurance coverage.
• Employee Stock Purchase Plan (ESPP) and continuous learning opportunities.
• Access to AI, business intelligence, and productivity tools.
• Global career opportunities within Expeditors' network.