Inbound Logistics Specialist - Green Coffee Imports

About the role

Volcafe Ltd, a leading international green coffee trading company and part of Hartree Partners, LP, is looking for an Inbound Logistics Specialist based in San Jose, Costa Rica. The role leads the coordination and execution of green coffee shipments into the United States and Canada, ensuring compliant, reliable and cost-effective movement from origin to arrival while supporting quality and regulatory requirements.

Key responsibilities

• Prepare and issue shipping instructions for all inbound cargo, coordinating with suppliers and logistics partners.
• Monitor freight rates and identify opportunities to reduce costs and improve efficiency.
• Manage and review Importer Security Filing submissions, and prepare and submit customs entries with accurate documentation and timely clearance.
• Coordinate with quality control for pre-shipment approvals and verify customs and FDA authorisations.
• Update internal databases daily, track inbound shipments, follow up on delays and resolve operational issues.
• Coordinate warehouse deliveries and sampling instructions, manage quality claims, debit notes, insurance claims and related documentation.
• Maintain shipping and compliance documentation, including certifications, FLO documents and the Organic Service Plan.
• Submit original bills of lading when required, resolve cargo release issues with customs brokers, shipping lines and warehouses, and reconcile supplier accounts.
• Support internal and external audits such as RFA, FLO, FT-USA, organic and UTZ.

Required profile

• 2-5 years of experience in logistics, supply chain, international freight or U.S. import operations, ideally in a commodity or food-related environment.
• Relevant qualification in logistics, supply chain management, international trade or a related discipline.
• Understanding of U.S. and Canadian customs, FDA regulations and import requirements.
• Proven experience managing international shipment documentation.
• Strong stakeholder coordination, analytical and organisational skills, and attention to detail.
• Right to work in the provided location; candidates who do not meet every requirement are encouraged to apply.

Required skills

• Working knowledge of Incoterms, shipping documentation, international freight contracts and insurance claims.
• Proficiency in Microsoft Office, especially Excel.