HR Generalist - Costa Rica

About the role

A proactive, detail-oriented HR Generalist is sought to manage day-to-day HR operations in Costa Rica. The role covers the full employee lifecycle, from recruitment and onboarding to performance management and offboarding, while ensuring strict compliance with Costa Rican labor laws. It works closely with local leaders and the U.S. HR team, serving as a trusted resource for employees and improving HR workflows.

Key responsibilities

• Recruitment and onboarding: coordinate interviews, candidate communications, offer letters, system access, equipment requests, orientation and legal documentation.
• Employee relations and offboarding: act as the main contact for policy and HR inquiries, support administrative aspects of investigations or disciplinary actions, and handle offboarding logistics, asset returns and exit interviews.
• Performance and development: run review cycles and development tracking in BambooHR, coordinate training workshops, vendor schedules and L&D budgets.
• Benefits and workplace culture: manage benefits enrollments and renewals, assist with compensation research, and coordinate engagement, wellbeing and recognition initiatives.
• HRIS and compliance: maintain personnel files in BambooHR, prepare workforce reports, ensure adherence to the Código de Trabajo and recommend process improvements.

Required profile

• Bachelor's degree in HR, Business Administration or a related field, with 4+ years of HR experience.
• Solid knowledge of Costa Rican labor regulations and full-lifecycle HR operations; multinational experience preferred.
• English at B2+ level or higher, verbal and written, to work with international stakeholders.
• Strong organization, sound judgment, adaptability in a multicultural setting and discretion with confidential information.

Required skills

• HRIS/ATS platforms (BambooHR preferred)
• Microsoft Office 365, including intermediate Excel
• Google Workspace