Associate, Renewal Sales - Bilingual
Enigma Corporation · San Jose
Job description
About the role
The Associate, Renewal Sales supports a dedicated territory and team to achieve revenue‑based quotas by selling renewals and services, while also identifying upsell opportunities.
Key responsibilities
- Provide accurate weekly, monthly and quarterly sales forecasts.
- Manage a high volume of outbound customer contacts via phone and email.
- Maintain CRM data and ensure all relevant information is captured.
- Address customer concerns, handle objections and work to retain or win customers.
Required profile
- Fluent in English (B2) – verbal and written.
- 1.5+ years in sales support, renewals, customer success or account management.
- High school diploma and availability for hybrid work.
- Strong organizational, time‑management and negotiation skills.
Required skills
- Experience with Salesforce or similar CRM tools.
- Proficiency in Microsoft Office programs.
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Published 6 hours ago
Expires 1 month from now
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Enigma Corporation
San Jose
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