Account Executive – Sales (eCommerce Support)

About the role

We are looking for an Account Executive – Sales to support eCommerce sellers using Veeqo’s inventory and shipping platform. In this role you will guide mid‑market sellers through onboarding, product adoption and ongoing usage, helping them maximise the value of the solution.

Key responsibilities

• Respond to seller inquiries via phone, email and chat, providing guidance and directing them to the right resources.
• Assist sellers with account sign‑up, channel connection setup and platform configuration following defined procedures.
• Engage sellers to understand their needs, challenges and goals, and communicate how Veeqo’s features address them.
• Collaborate with cross‑functional teams to relay seller feedback and help resolve support issues.
• Meet adoption and support targets while adhering to Amazon’s Leadership Principles.

Required profile

• Customer‑focused professional with experience in platform support, customer service or seller onboarding.
• Strong communication and active‑listening skills.
• Ability to work in a fast‑paced, dynamic environment.

Required skills

What we offer

• Opportunity to work with cutting‑edge eCommerce technology.
• Growth potential within the Amazon ecosystem.
• Collaboration with passionate teams across the Americas.