Travel Seller Media Strategist

About the role

Amadeus' Travel Seller Media (GDS Media) team in San Jose, Costa Rica, is looking for a client-facing, commercially focused Travel Seller Media Strategist. The role manages the health, performance, retention and renewal of a client portfolio, creates strategic media plans with data, delivers a smooth onboarding, guides clients through campaign milestones and leads renewal conversations. It is a hybrid position with 50% of the time spent in the San Jose office.

Key responsibilities

• Manage client and commercial relationships by phone, email and occasional face-to-face meetings: present campaign results, discuss options, identify growth opportunities and run renewals from first contact to commitment.
• Maintain strong client relationships, secure retention and support portfolio revenue goals.
• Manage and coordinate assigned campaigns, applying data-driven strategies and creative approaches tailored to each client, using campaign data and business intelligence data.
• Work with colleagues to explore new opportunities in GDS media and share knowledge.

Required profile

• Bachelor's degree in a related field such as Business Administration, Marketing, Advertising, Business Intelligence or Communication.
• At least 3 years of relevant media experience.
• At least 3 years in a client-facing sales or account management role, with proven experience in renewals, client retention, growth identification and relationship building.
• Demonstrated sales ability, including consultative selling, objection handling and value-based conversations.
• Good understanding of market trends and hospitality KPIs; hospitality media experience is a major advantage.

Required skills

• Evaluate data trends, budgets, results, ROAS, margins and KPIs and turn them into clear commercial recommendations.
• Excellent oral and written communication skills.
• Project management through organization, multitasking, prioritization and time management.

What we offer

• Competitive remuneration, individual and company annual bonus, paid vacation and holidays, and health insurance.
• Professional development through online learning hubs.
• A diverse and inclusive workplace within a global travel technology company.