Trade Operations & Compliance Lead

About the role

We are looking for an experienced Trade Operations & Compliance Lead to manage import and export activities within a Free Trade Zone environment in Alajuela, Costa Rica. The role will ensure adherence to customs regulations, drive operational excellence and support cost‑optimization initiatives across the manufacturing site.

Key responsibilities

• Lead import and export operations in a Free Trade Zone, coordinating with logistics providers, customs brokers and government authorities.
• Ensure compliance with customs regulations, trade requirements and internal controls.
• Develop, monitor and report on KPIs, SLAs and operational performance metrics.
• Identify and implement process improvements, digitisation and cost‑optimization projects.
• Collaborate with Supply Chain, Procurement, Finance, Quality, Regulatory and other stakeholders.

Required profile

• Bachelor’s degree in International Trade, Supply Chain, Finance, Law or related field.
• 8+ years of experience in international trade, customs, logistics or supply‑chain operations.
• Strong knowledge of Costa Rica Free Trade Zone regulations.
• English proficiency at B2 level or higher.
• Preferred Master’s degree and certifications in International Trade, Customs Compliance or Project Management.

Required skills

• Trade compliance
• Customs procedures
• Transportation operations
• Free Trade Zone regulations
• Project management