Technical Instructional Designer – Learning & Graphic Design

About the role

We are seeking a Technical Instructional Designer to join our global enablement team. You will transform complex technical knowledge into engaging learning assets that empower customer support professionals.

Key responsibilities

• Design and develop instructional materials for technical audiences.
• Curate and organize learning content using appropriate platforms.
• Collaborate with engineers, developers, and cross‑functional teams to gather requirements and feedback.
• Manage projects and programs to ensure timely delivery of learning solutions.
• Create visually compelling graphics and layouts that enhance learner engagement.

Required profile

• 5+ years of experience in instructional design.
• Strong background in content curation and graphic design.
• Excellent written and verbal communication skills.
• Proven ability to translate complex technical concepts into clear, learner‑friendly content.
• Detail‑oriented, creative, and highly organized.

Required skills

• Instructional Design
• Graphic Design
• Content Curation

What we offer

• Opportunity to work with a global technical team.
• Creative freedom to blend visual and instructional design.
• Professional growth in a technology‑focused environment.