Supplier Onboarding and Administration Specialist (English/Spanish)

About the role

Merck's Global Business Solutions (GBS) organization designs, governs and executes global processes, and its Source to Settle (StS) unit ensures that employee purchase orders and supplier invoices and payments are processed timely and efficiently. This specialist is accountable for the end-to-end supplier onboarding process, its sustainment and improvement, including vendor master data management and procurement and local markets support. The position reports to the STS Manager.

Key responsibilities

• Serve as single point of contact for supplier onboarding for internal and external stakeholders.
• Own the full end-to-end supplier onboarding process for assigned cases.
• Manage supplier data changes and administer existing supplier records.
• Follow the standard support model and established tools, and proactively resolve issues to minimize escalations with suppliers and procurement.
• Analyze data and cases, identify root causes and ensure proper defect resolution.
• Apply adequate internal controls when needed and collaborate with other process stewards across divisions.
• Take part in projects requiring StS technical or functional expertise, working with partners such as IT.
• Support mergers and divestitures, help develop StS content and training, and educate employees on the StS process.
• Maintain files and documentation accurately, comply with company policies and ethics standards, and call vendors regularly to strengthen partnerships and prevent fraud.

Required profile

• Bachelor's degree in Business, Accounting or Finance.
• At least 2 years of relevant work experience (procurement sourcing and contracts); 4 years in a multinational finance or accounting department preferred, plus 2 years in the current position.
• Business-level English (written and spoken required); business-level Portuguese (written and spoken desired).
• Willingness to travel less than 10% of the time and to attend or hold remote meetings outside normal hours less than 5% of the time.

Required skills

• SAP experience (vendor management) required.
• Intermediate to advanced PC skills (MS Excel, Word, PowerPoint) required.
• Ariba experience (e.g. Supplier Management / SLP) and project management skills are a plus.