Sea Logistics Sales Representative
Kuehne+Nagel
Description du poste
About the role
As a member of the Freight Forwarding team at Kuehne+Nagel, you will manage sea freight import operations and ensure excellent customer service throughout the shipment lifecycle. You will act as a trusted advisor, building long‑term relationships and proposing value‑added logistics solutions that support business growth.
Key responsibilities
- Coordinate sea freight import activities, monitoring shipments from origin to destination while maintaining high customer satisfaction.
- Develop and maintain long‑term customer relationships by understanding business needs and recommending logistics improvements.
- Collaborate with internal teams, carriers and external stakeholders to achieve operational efficiency and service excellence.
- Identify opportunities to enhance supply‑chain performance and drive customer retention through proactive communication and problem‑solving.
- Support commercial growth initiatives by spotting upsell opportunities and contributing to strategic account planning.
Required profile
- 3‑5 years of experience in logistics, freight forwarding, supply chain or international trade.
- Strong understanding of end‑to‑end maritime logistics operations.
- Proven ability to manage customer relationships and develop long‑term business opportunities.
- Excellent communication, analytical and stakeholder‑management skills.
- High level of ownership, independence and results orientation.
- Intermediate English proficiency (B2) – written and spoken.
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