Sales Support Intern

About the role

Boston Scientific is looking for a Sales Support Intern in Costa Rica. The intern follows up on orders entered by channel partners and on orders already entered, coordinating with the departments involved until billing is confirmed, and helps resolve pending and urgent orders.

Key responsibilities

• Follow up on orders to be entered and on orders already entered by channel partners, coordinating with the involved departments until billing is confirmed.
• Assist in following up on pending and urgent orders, their status (backorder, allocation, hold, etc.) and help find solutions.
• Maintain an organized and accessible filing system for the sales team.
• Develop and track daily sales performance indicators, manage sales tracking tools (SFDC) and compile reports.
• Keep constant communication with Channel Partner Leaders and the Distribution Business Manager.

Required profile

• Advanced student in Industrial Engineering, Business Administration or a related field.
• Analytical skills and the ability to multitask.
• Efficient customer service skills.
• Strong teamwork skills and good communication skills.

Required skills

• Proficiency in MS Office, especially MS Excel at an intermediate level, with experience in pivot tables, sales KPI reports and databases.
• Preferred: practical experience with CRM (SFDC).
• Preferred: English level B1.