Sales Operations Associate – New Seller Recruitment

About the role

Join Amazon’s New Seller Recruitment team as a Sales Operations Associate. Based in Costa Rica, you will support the execution engine that keeps the seller journey moving, handling day‑to‑day tactical work streams such as pipeline support, opportunity assignments, intake triage and ARR‑to‑AGR handoffs.

Key responsibilities

• Own daily execution of work streams including pipeline support, opportunity assignments, intake triage, ARR‑to‑AGR handoffs and pipeline audits.
• Process the Asana intake queue, route tickets accurately and meet established SLAs.
• Perform bulk pipeline moves, individual opportunity support requests, and ad‑hoc cleanup to maintain pipeline hygiene.
• Execute FR&D, AGR assignments and create NSI+ opportunities on time.
• Complete CRB opportunity audits and ARR‑to‑AGR handoff audits, flagging discrepancies for resolution.
• Proactively identify patterns, blockers or quality issues and communicate them to the Sales Operations Specialist.

Required profile

• Detail‑oriented and process‑driven operator who takes pride in accurate, efficient execution.
• Thrives in a fast‑paced, collaborative environment.
• Strong communication skills to interact with US‑based Sales Ops team members and internal stakeholders.

Required skills

• Experience using Asana for task and queue management.
• Familiarity with CRM systems and pipeline management concepts.