Sales Director

About the role

The Sales Director will act as the Supplier Operations Manager, owning the overall client relationship and aligning operational expectations with business strategy. This senior leader will drive sales acquisition success, ensure high customer satisfaction, and lead a team of Sales Managers and support functions.

Key responsibilities

• Own the client relationship, set and manage operational expectations, and ensure cross‑functional communication.
• Prepare and present Monthly and Quarterly Business Reviews (MBR/QBR) with team leads to showcase account health, ROI, and performance trends.
• Maintain strict oversight of SLA and KPI compliance, ensuring all contractual obligations are met or exceeded.
• Provide first‑level escalation management, operational guidance, and execution strategy to direct reports and front‑line teams.
• Equip the supplier team with tools, product training, CRM resources, and continuous coaching.
• Collaborate with LinkedIn and supplier personnel on long‑term strategic initiatives, campaign pacing, and process optimization.
• Motivate Sales Managers and support areas (QA, BI, Training) to exceed business targets in ad sales.
• Utilize accurate sales forecasting, remove roadblocks, track productivity, and conduct performance reviews.

Required profile

• 5+ years of B2B sales leadership experience, including Supplier Operations or similar role.
• 3+ years in the SaaS industry.
• Proven experience managing other leaders and delivering MBR/QBRs.
• Excellent English communication (C1 level) – both verbal and written.
• Strong client relationship management and ability to navigate complex stakeholder dynamics.
• Experience in ad sales or digital marketing B2B (desirable).
• Bachelor’s degree in Business Administration or related field (desirable).

Required skills

• CRM platforms
• SaaS applications