Quality Supervisor I

About the role

Edwards' Quality teams help shape the development of medical device technologies to the highest standards of integrity and safety. As a Quality Supervisor I, you will supervise employees and quality activities related to the production of products and/or manufacturing processes, with quality and technical knowledge of 2 or more production areas, and partner with other teams to influence decisions across a product's lifecycle.

Key responsibilities

• Supervise employees and quality activities for production and manufacturing, conduct performance reviews and resolve performance issues
• Oversee scheduling of work orders and team performance metrics
• Ensure manufacturing processes comply with quality system requirements and that product quality is controlled and continuously improved
• Ensure appropriate staffing for all positions
• Lead improvement projects, partner with engineering on investigations and corrective actions, investigate non-conformances and verify documentation validity
• Be accountable for staff productivity and quality metrics, reporting regularly to management and stakeholders
• Ensure staff is properly trained and act as document owner for assigned product line inspection procedures
• Perform other duties assigned by leadership

Required profile

• Bachelor's degree in Industrial Engineering or a related field, with experience in manufacturing, quality and/or product development engineering and leading teams
• Experience in manufacturing processes in the medical device industry
• Intermediate English level
• Availability to work Monday to Friday, 6:00 a.m. to 3:30 p.m. or 8:00 a.m. to 5:00 p.m.
• Availability to work in La Lima, Cartago

Preferred skills

• Knowledge of CAPA and NCR quality systems
• Strong command of Microsoft Office Suite
• Lean Manufacturing and Six Sigma
• Ability to lead teams, coach and give feedback, including hire/fire authority and partnership with HR on employee relations
• Good written and verbal English