Quality Engineer

About the role

Flex is seeking a Quality Engineer to join its manufacturing plant in Alajuela, Costa Rica. The role supports product quality and reliability by maintaining engineering programs, standards and continuous improvement initiatives.

Key responsibilities

• Develop and implement inspection, testing and evaluation methods and standards.
• Design sampling procedures, forms and instructions for recording and reporting quality data.
• Create and manage disposition processes for non-conforming material and assess associated costs.
• Direct measurement and testing activities, compile data, and ensure data integrity.
• Prepare training material and conduct quality-control training sessions.
• Collaborate with Product Engineers, Quality Program Managers and customers on quality issues.
• Initiate corrective-action requests, track their completion and support quality audits.
• Develop, revise and maintain quality standards for material processing and finished products.
• Evaluate precision and accuracy of production equipment, approve product and process qualifications, and liaise with regulatory bodies.

Required profile

• Bachelor’s degree in Engineering (electronics, mechatronics, chemistry or related).
• Experience in automotive or electronics manufacturing environments.
• Advanced proficiency in English.
• Proven experience as a Quality Engineer, including customer-complaint follow-up and new product introduction.

Required skills

• Excel (intermediate-advanced).
• Knowledge of quality tools such as 8Ds, 5 Whys, Pareto diagrams.
• Familiarity with ISO 9001, IATF 16949 and IPC‑610 standards.
• Experience with FMEA and KPI tracking.
• Understanding of NPI processes.