Logistics Analyst

About the role

We are looking for a detail‑oriented Logistics Analyst to join Akamai’s Global Logistics Team. The role oversees end‑to‑end order management, resolves shipping issues and supports the company’s worldwide platform by coordinating with 3PLs, manufacturers, carriers and customs.

Key responsibilities

• Manage the complete order lifecycle, ensuring accurate fulfilment, timely execution, cost efficiency and proper documentation.
• Address shipping disruptions such as delays, lost shipments, customs holds and compliance issues.
• Collaborate with manufacturing and repair vendors to monitor order status and returns.
• Partner with internal teams to communicate timelines, resolve inventory discrepancies and improve speed.
• Monitor and report on performance metrics for order accuracy, on‑time delivery and vendor reliability.
• Build ad‑hoc reports to track orders in queue and meet milestone targets.

Required profile

• 2+ years of relevant experience and a Bachelor’s degree or equivalent.
• Experience in logistics, supply chain or international shipping.
• Proven background in fulfilment/order management and end‑to‑end logistics processes.
• Familiarity with customs documentation, Incoterms and global freight processes.
• Advanced Excel and strong analytical abilities.
• Experience working across systems such as ERP, WMS and tracking tools.
• Cross‑docking experience and basic knowledge of Brazil import/export.

Required skills

• Advanced Excel
• ERP systems
• Warehouse Management System (WMS)
• Shipment tracking tools
• Cross‑docking
• Customs documentation
• Incoterms
• Global freight processes