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Lead Specialist, Learning and Development
Deloitte · Escazú
Description du poste
About the role
The Lead Specialist will join Deloitte Enterprise Solutions' Growth & Development team to design, deliver and measure learning programs that align with business priorities. You will work in a fast‑paced, matrixed environment, collaborating with global stakeholders to build innovative development experiences.
Key responsibilities
- Plan, execute and operationalize in‑person and virtual development programs.
- Review deliverables for accuracy, quality and alignment with objectives.
- Assist in creating learning programs and innovative training experiences.
- Develop collaborative partnerships with cross‑geo business stakeholders, SMEs, and delivery teams.
- Conduct data analysis and recommend reporting solutions to measure program impact.
- Apply project and program management skills to keep multiple initiatives on track.
Required profile
- Bachelor’s degree and minimum 6 years of relevant experience.
- Ability to work autonomously in a fast‑paced, complex, hybrid environment.
- Foundational knowledge of AI and generative AI, including prompt engineering and tools such as ChatGPT or Copilot.
- Strong understanding of adult learning principles; instructional design experience is a plus.
- Prior consulting or professional services experience is preferred.
- Excellent English and Spanish oral and written communication skills.
- Proficiency with Microsoft Office suite to produce high‑quality deliverables.
Required skills
- Generative AI (GenAI)
- Prompt engineering
- ChatGPT (or equivalent)
- Microsoft Excel
- Microsoft PowerPoint
- Microsoft Word
- Microsoft Teams
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Deloitte
Escazú
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