Financial Management & Headcount Associate

About the role

This position sits within Citi's Client COO team, directly supporting the Chief Client Officer. The Financial Management & Headcount Associate will ensure accurate financial reporting and headcount operations across a globally connected organization, driving efficiency and continuous improvement.

Key responsibilities

• Coordinate delivery of headcount and financial management processes, meeting deadlines and keeping stakeholders aligned.
• Consolidate and reconcile financial and headcount data from multiple sources using Excel, identifying discrepancies.
• Manage end‑to‑end milestone reporting, ensuring quality, accuracy, and timeliness.
• Collect, review, and file audit‑trail documentation to evidence controls.
• Document business‑as‑usual protocols and standard operating procedures.
• Identify and remediate self‑identified issues, collaborating with internal teams.
• Provide ad‑hoc project support for strategic initiatives within the Client COO team.

Required profile

• 6+ years of experience in financial services or a related fast‑paced environment.
• Advanced Excel proficiency for large‑dataset consolidation and analysis.
• Exceptional attention to detail and strong organizational abilities.
• Clear written and verbal communication skills, capable of engaging at all levels of a global organization.
• Bachelor's degree or equivalent professional experience.

Required skills

• Excel
• Tableau
• SharePoint
• AI tools for operational efficiency