Demand Planner (ITP & IBP)
Kraft Heinz · Alajuela
Description du poste
About the role
Kraft Heinz is looking for a Demand Planning Specialist to lead and strengthen the demand planning process across the region. The role connects short-term commercial and operational decisions with the mid- and long-term business plan, working closely with Sales, Marketing, Finance, Supply Planning, Customer Logistics and other stakeholders. It also owns the statistical demand baseline and its continuous improvement.
Key responsibilities
- Coordinate and drive the weekly ITP and monthly IBP planning cycles, keeping short-term demand aligned with the business plan
- Partner with Commercial, Marketing, Finance, Supply Planning and Customer Logistics teams and improve planning routines and governance
- Build, maintain and improve the statistical demand baseline, analyze demand patterns and sales trends, and monitor KPIs such as forecast accuracy, bias, inventory and service levels
- Configure and maintain o9 and SAP planning parameters, master data and forecasting models, and troubleshoot data issues; partner with IT and global planning teams on data integrity
- Identify demand and supply risks, support mitigation plans and help reduce supply chain losses and optimize inventory
- Align forecasts with regional and international finished-goods supply sources and communicate with internal and external stakeholders
- Support demand planning, waste management, standardization and continuous improvement initiatives
Required profile
- Bachelor's degree in Industrial Engineering, Supply Chain, Operations or a related field
- 3-5 years of experience in demand planning, supply planning, forecasting or similar roles
- Strong knowledge of IBP, ITP and/or S&OP processes
- Fluent English and Spanish; supply chain certification is a plus
Required skills
- Statistical forecasting and demand planning techniques
- Hands-on o9 for forecasting, baseline configuration and/or master data management
- SAP planning solutions such as APO or IBP
- Excel and Power BI
- Analytical, problem-solving and stakeholder-management skills
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Kraft Heinz
Alajuela
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