Coordinador de Mantenimiento – Gestión de Técnicos y Clientes
PROVINTEC
Description du poste
About the role
The Maintenance Coordinator will oversee the planning and follow‑up of field technicians’ work, ensuring that technical reports are reviewed and turned into commercial proposals for clients. The role does not involve direct staff management but requires strong coordination between technicians, customers, suppliers and the administrative/commercial team.
Key responsibilities
- Schedule and monitor maintenance, inspection and repair tasks performed by field technicians.
- Review technical reports after each visit and verify that they contain sufficient information to define corrective actions.
- Prepare detailed quotations for repairs and maintenance, including labor, materials, spare parts, equipment and services.
- Track recommendations from inspections until they become quoted and executed jobs.
- Maintain up‑to‑date technical records and equipment histories for each client.
- Coordinate with purchasing and suppliers to identify and price spare parts and materials.
- Contact clients with installed equipment to propose preventive maintenance, inspections and related services.
- Analyze client databases to identify equipment without recent contracts and generate new service opportunities.
- Provide commercial follow‑up on maintenance and repair quotations.
- Support the creation and administration of maintenance contracts and preventive programs.
- Participate in the rollout of predictive maintenance, remote monitoring and condition‑based maintenance solutions.
Required profile
- Technical or technologist background, or advanced/graduate student in Electromechanics, Mechanical Engineering, Industrial Maintenance, Electricity, Mechatronics or a related field.
- Practical experience or knowledge in industrial equipment maintenance.
- Ability to understand technical reports and identify repair needs.
- Capability to estimate labor, materials and spare parts required for maintenance tasks.
- Strong organization, proactivity, analytical mindset and focus on follow‑up.
- Excellent communication skills for client interaction and commercial follow‑up.
Required skills
- Microsoft Excel
- ERP systems
- CRM systems
- Technical report analysis
- Knowledge of industrial equipment such as cranes, hoists, elevators, electric motors, gearboxes, variable frequency drives and electrical controls
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