B2B Sales Development Representative – Bilingual
Concentrix · San Jose
Description du poste
About the role
The Sales Development Representative – Bilingual will demonstrate the value and benefits of our client’s products or services through customer engagement, with a primary focus on selling. You will articulate product value effectively to prospects and help drive new business.
Key responsibilities
- Adopt a customer‑first approach, uncovering key business objectives and maximizing customer value.
- Manage high‑volume inbound and outbound sales motions across phone, email, video and social media.
- Identify alternative points of contact using tools such as Sales Navigator and other desk‑targeting methods.
- Adhere to response‑time SLAs and mandatory sales cadences.
- Actively manage the sales pipeline, moving prospects through each funnel stage.
- Document all prospect and customer interactions in Salesforce.
- Transition qualified leads to the onboarding team to continue the buying process.
- Review and report daily, monthly and quarterly metrics to achieve sales goals.
- Provide clear, concise updates on customer success to managers.
- Partner with colleagues to share best practices and foster continual learning.
Required profile
- 3+ years of overall professional experience.
- 1.5+ years in B2B consultative sales or account management, preferably in a tech or advertising environment.
- Experience with cold calling, lead generation and qualification.
- Fluent English (B2+ level).
- High‑school diploma minimum.
- Proven ability to unlock high‑potential budget opportunities and grow customer investment.
- Strong time‑management and ability to work independently in a fast‑paced start‑up.
- Comfortable using technology, phone and Zoom meetings.
Required skills
- Salesforce (CRM)
- Sales Navigator
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Concentrix
San Jose
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