Agente del servicio de atención al cliente
Concentrix Philippines · District de Pavas
Description du poste
About the role
The Customer Service Agent will handle inbound and outbound communications, providing assistance and solutions to customers in English.
Required profile
- Intermediate to advanced English proficiency (B2 or higher).
- High school diploma.
- Basic computer knowledge and comfort with various software applications.
- Strong verbal and written communication skills.
- Availability for rotating shifts, including weekends.
- Problem‑solving ability to identify needs and offer effective solutions.
- Team‑oriented mindset to collaborate with colleagues.
What we offer
- Competitive salary with performance bonuses.
- Paid training and opportunities for career growth.
- On‑site gym, medical services, and wellness programs.
- Cafeteria subsidy, birthday day off, and employee discounts.
- Mental health support and access to learning platforms.
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Concentrix Philippines
District de Pavas
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