Technical Implementation Consultant

About the role

Zuora is looking for a Technical Implementation Consultant to join its Costa Rica office. You will work on end‑to‑end implementations of Zuora Billing and CPQ for enterprise customers, collaborating with Solution Architects, Technical Consultants and cross‑functional teams.

Key responsibilities

• Assist Solution Architects in designing and delivering Zuora Billing and CPQ implementations.
• Configure solutions to align with customer business processes and best practices.
• Support technical integrations with CRM (Salesforce, Microsoft Dynamics) and ERP (NetSuite, SAP, Workday) systems.
• Gather, analyze, and document functional and technical requirements.
• Conduct system testing, user acceptance testing, and resolve issues before deployment.
• Provide training and knowledge transfer to ensure successful adoption of Zuora solutions.

Required profile

• Bachelor’s degree in Computer Science, Business or related field (preferred).
• 3‑5+ years of consulting experience with enterprise software implementations.
• Hands‑on coding experience (Java, JavaScript, Python, Salesforce APEX, SQL, PL/SQL).

Required skills

• Java
• JavaScript
• Python
• Salesforce APEX
• SQL / PL/SQL
• CRM platforms: Salesforce, Microsoft Dynamics
• ERP platforms: NetSuite, SAP, Workday