Server – Fine Dining & Private Club
Zapotal Golf & Beach Club · Guanacaste
Descripcion del puesto
About the role
The Server delivers a refined dining experience for members, guests, and their families in a private club setting. This position blends operational excellence with personalized service, aiming to exceed expectations at every interaction.
Key responsibilities
- Know members and guests by name, remembering preferences, dietary restrictions, and personal details.
- Execute service according to SOPs, service sequences, and checklists, ensuring accuracy of orders and billing.
- Act as host during special events, wine tastings, and unique dining moments, embodying club values.
- Maintain clean, organized, and fully stocked service stations before, during, and after shifts.
- Monitor guest experience, address comments or requests promptly, and manage special requests discreetly.
- Assist with setup and breakdown of events, conduct visual inspections of dining areas, and report operational or maintenance issues.
- Support onboarding of new team members by sharing knowledge and best practices.
Required profile
- Deep hospitality mindset with strong emotional intelligence.
- Polished personal presentation, refined body language, and excellent communication etiquette.
- Flexibility, initiative, and a can‑do attitude to go beyond expectations.
- Passion for food, wine, and elevated guest experiences.
Required skills
- Minimum 3 years of experience in fine‑dining restaurants, five‑star hotels, or private clubs.
- Basic knowledge of food and beverage techniques, wine pairing, and formal service etiquette.
- Silver service experience (preferred).
- Conversational English proficiency at B2‑C1 level.
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Publicado hace 1 semana
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Zapotal Golf & Beach Club
Guanacaste