Senior Quality Incoming/Process Supervisor

About the role

The Senior Quality Incoming/Process Supervisor leads and supervises Quality Control teams responsible for incoming, in‑process, and finished product inspections in a regulated medical‑device environment. This role ensures product release timelines, regulatory compliance, and continuous improvement of quality processes.

Key responsibilities

• Lead and supervise QC teams across shifts, overseeing inspections, document review, and validation testing.
• Review and approve quality records, inspection results, and batch documentation according to established procedures.
• Coordinate product holds, disposition activities, non‑conformance investigations, and corrective‑action implementation.
• Monitor quality metrics and trends to identify risks and drive data‑based process improvements.
• Partner with Engineering, Manufacturing, and other functions to communicate quality requirements and support product and process enhancements.
• Support internal and external audits and maintain compliance with quality system and regulatory requirements.

Required profile

• Bachelor’s degree in Engineering or a related technical field.
• Minimum 5 years of experience in Quality Engineering, Quality Control, or Quality Assurance within a regulated manufacturing environment.
• At least 2 years of experience leading or supervising quality personnel.
• Advanced proficiency in English and Spanish, both written and verbal.

Required skills

• Strong knowledge of Quality Management System regulations, ISO 13485, and the Medical Device Single Audit Program (MDSAP).
• Experience with corrective and preventive actions, non‑conformance investigations, and root‑cause analysis methodologies.
• Experience supporting internal and external quality audits.