Associate Manager Technical Services

About the role

The Associate Manager Technical Services will lead technical services activities across multiple laboratory functions, ensuring compliance with quality and regulatory standards while driving continuous improvement.

Key responsibilities

• Lead Metrology, Microbiology, Receiving Inspection, and related laboratory operations to meet quality and regulatory requirements.
• Manage and develop a team of engineers and quality professionals, handling performance management and talent growth.
• Oversee investigations of complex product and process quality issues using root‑cause analysis and corrective‑preventive actions.
• Monitor quality performance metrics such as defects, yield, scrap, non‑conformances, and complaints, and implement data‑driven improvement actions.
• Support cross‑functional projects, laboratory expansion initiatives, and operational readiness activities.

Required profile

• Bachelor’s degree in Engineering or a related technical field.
• Minimum 7 years of experience in Quality Engineering, Technical Services, Microbiology, Sterilization, Calibrations, or Receiving Inspection within a regulated industry.
• At least 2 years of people‑leadership experience.
• Fluent English proficiency.

Required skills

• Metrology
• Microbiology
• Sterilization processes
• Calibrations
• Receiving Inspection
• Knowledge of Quality Management System Regulation, ISO 13485, and MDSAP requirements