Senior Issue Management Analyst
Citi · Heredia
Descripcion del puesto
About the role
Individuals in Issue Management coordinate and comprehensively manage issues with key stakeholders to ensure Citi maintains compliance and remediates findings from internal and external reviews. The role drives sustainable solutions by addressing root causes and embedding lessons learned across the organization.
Key responsibilities
- Support coordination and comprehensive management of issues with stakeholders.
- Drive issue quality reviews to ensure compliance with Issue Management Policy, Standards and Procedures.
- Facilitate Business/Function Quality Control engagement throughout high‑impact issue remediation lifecycles.
- Maintain robust tracking and reporting of issue inventory, providing visibility on control gaps and risk.
- Utilize analytics to assess remediation trends, identify key risks and develop process‑improvement insights.
- Partner with internal audit, business units and senior management to communicate findings and promote a culture of risk awareness.
Required profile
- 5‑8 years of experience in operational risk management, compliance, audit or related control functions within financial services.
- Strong analytical, verbal and written communication skills with ability to engage senior management.
- Proven ability to develop and execute corrective action plans and implement sustainable solutions.
- Experience managing multiple tasks and priorities in a fast‑paced environment.
Required skills
- Proficiency in Microsoft Excel.
- Proficiency in Microsoft PowerPoint.
- Proficiency in Microsoft Word.
Questions fréquentes
Por que reporta esta oferta?
Explorar más
Salarios, guías y búsquedas en Costa Rica.
Postula en 30 segundos
Ingresa tu email para postular. Se creara una cuenta automaticamente.
Al continuar, aceptas nuestras condiciones de uso.
Ya tienes cuenta? Iniciar sesion
Publicado hace 5 días
Expira en 1 mes
24 vistas · 0 interested
Aumenta tus posibilidades
Sube tu CV: te propondremos las ofertas que coinciden con tu perfil.
Analizando tu CV...
Citi
Heredia
Ofertas relacionadas
-
Operations Management Coordinator
CBRE Heredia -
Payroll Tax Analyst – Customer Service
Baxter International Inc. Heredia -
R2R Analyst – Financial Reporting & Reconciliation
Brenntag Heredia -
Asistente Administrativo Financiero
Blanco Silva Consultoría Informática - BSCI - San Jose -
Manager, License Compliance
Autodesk