Recepcionista

About the role

The Receptionist will be the first point of contact for visitors and callers at Inchcape Americas’ La Uruca office. You will create a welcoming experience, understand the purpose of each visit, and guide guests or callers to the appropriate department or colleague.

Key responsibilities

• Answer incoming phone calls and emails, routing requests to the relevant team or individual.
• Greet clients and visitors on‑site, respond to their inquiries, and direct them to their final destination.
• Assign sales leads to the appropriate brand‑specific sales representatives using the Salesforce platform.
• Receive and log incoming physical documents and correspondence.
• Provide reception coverage for other locations when needed.
• Perform any additional tasks delegated by the immediate supervisor.

Required profile

• High school diploma or technical secretarial qualification.
• At least one year of experience in customer service or reception roles.
• Strong communication skills with a clear, professional phone manner.
• Ability to work in a fast‑paced, collaborative environment.

Required skills

• Intermediate proficiency with the MS Office suite.
• Experience using Salesforce for lead management.

What we offer

• A collaborative culture that values wellbeing, growth, and inclusion.
• Opportunities for continuous development within a global automotive leader.
• Competitive global and local rewards.