Logistics Data Analyst (LATAM)

About the role

Trax Inc. is seeking a Logistics Data Analyst to support its global audit process for freight invoice auditing and payment processing. The analyst will work across the Americas, Europe and Asia, collaborating with carriers and customers to resolve exceptions and improve supply‑chain visibility.

Key responsibilities

• Execute Trax’s audit process to identify and resolve exceptions for client accounts worldwide.
• Collaborate with carriers and customers to ensure high‑quality service delivery.
• Prioritize tasks, communicate progress and meet SLA and KPI targets.
• Maintain and improve standard operating procedures and identify non‑standard processes.
• Lead or participate in reconciliation meetings, audit reviews and team improvement sessions.
• Foster a positive team dynamic and continuous‑improvement culture.

Required profile

• Bachelor’s degree in a related field or equivalent experience.
• Fluent in English, Spanish and Portuguese.
• Experience in supply‑chain or logistics environments.
• Strong verbal and written communication skills.
• Ability to multitask, analyze data patterns and explain insights.
• Professional attitude and ability to work with all organizational levels.
• Flexibility to work a shifting schedule covering 24/5.

Required skills

• Intermediate proficiency with Microsoft Excel.