Lab Project Manager - Executive Transition Labs

About the role

Deloitte Costa Rica is looking for a Lab Project Manager within the Lab Delivery Excellence team, which plans and coordinates executive transition experiences and team labs for clients. The role leads a small team of resources supporting C-Suite executives through 180-day transition plans, and works closely with US Greenhouse leaders and account teams.

Key responsibilities

• Partner with Greenhouse and US leaders to build a community of resources and act as LDX team leader, overseeing the team and collaborating with other LDX leaders on talent, process improvement, innovation and learning and development.
• Manage planning for C-Suite Labs: coordinate logistics, oversee completion of key activities, escalate risks and communicate with participants and stakeholders.
• Take detailed notes during stakeholder interviews and lab preparation discussions, and turn them into insights and themes for lab facilitators and producers.
• Research C-suite issues and integrate functional knowledge (Finance, IT, Marketing, etc.) into lab design materials.
• Coordinate with external executive clients and senior Deloitte leaders, promote lab sessions with account teams, and work with the Operations team on ad hoc efforts.
• Lead scoping calls, support highly complex and custom labs, and handle labs with challenging customers, facilitators or client-funded investments.
• Support the talent lifecycle (recruitment, learning and development, performance management, promotion and career progression) and maintain utilization, compliance and budget discipline.
• Pilot innovative approaches, including data analysis, and serve as a relationship manager for key stakeholders focused on a particular C-suite role.

Required profile

• Bachelor's degree; 10+ years of experience in a professional or corporate environment.
• Experience leading large and complex organizations with an empathetic, value-based style.
• Excellent English and Spanish, oral and written.
• Must be legally authorized to work in Costa Rica without employer sponsorship.
• Preferred: MBA or Master's in Business.

Required skills

• Microsoft Office Suite, with excellent PowerPoint skills.
• MS Teams and Salesforce experience preferred.
• Ability to visualize data analytically with tools such as Excel, Tableau and PowerPoint (preferred).
• Strong project management skills (preferred).