HR & Talent Acquisition Specialist

About the role

Flat Rock Technology, a London-headquartered software engineering, systems integration, cloud DevOps, cybersecurity and outsourcing firm, is growing its Costa Rica office to serve clients in the Americas. This is a hands-on, all-round role for someone who enjoys the pace and variety of a small company: one day headhunting a senior engineer, the next running onboarding, handling payroll questions or planning a team event. You will work daily with colleagues in the UK and Europe.

Key responsibilities

• Talent acquisition (about 60% of the role): own end-to-end recruitment for all new hires in Costa Rica, proactively source and headhunt through LinkedIn, referrals, universities, tech communities and job boards, write job descriptions, screen candidates, run interviews and coordinate technical assessments.
• Build a talent pipeline ahead of demand, manage offers and negotiations, keep hiring data and the ATS up to date, and build the employer brand in the Costa Rican tech market.
• Run onboarding and offboarding, including contracts, documentation and equipment; act as first point of contact for questions on policies, benefits, leave and payroll.
• Ensure compliance with the Costa Rican Labour Code and CCSS requirements, working with external payroll and legal advisors, and maintain accurate employee records.
• Support performance reviews, probation check-ins and employee development.
• Help design the office's growth: hiring plans, team structure and ways of working; shape local culture and values; organise team events and engagement activities; track engagement and retention.

Required profile

• 3-6 years in HR and recruitment, with a strong focus on hands-on talent acquisition.
• Experience recruiting in tech and/or IT outsourcing or BPO, and in small or growing companies (under 200 people).
• Proven sourcing track record, fluent English and Spanish, right to work in Costa Rica.
• Nice to have: experience opening or scaling a new office, a network in the Costa Rican tech community, ATS/HRIS familiarity, employer branding experience, and a degree in HR, psychology, business administration or a related field.