HR Automation and Generative AI Internship

About the role

Align Technology is looking for a curious and tech-savvy university student to join its Human Resources team and support HR Automation and Generative AI initiatives. The internship focuses on helping structure, improve and automate knowledge systems and self-service solutions with AI, so employees can easily find accurate, timely information, while exploring AI solutions that optimize HR processes and communication.

Key responsibilities

• Support the organization and continuous improvement of internal HR knowledge bases, such as HR chatbot content, policy libraries and FAQs.
• Collaborate in designing and testing AI-powered tools that improve employee self-service.
• Analyze usage data and employee feedback to spot content gaps and areas for improvement.
• Help create conversational flows and knowledge articles for the HR chatbot.
• Stay up to date with generative AI and knowledge management trends and propose enhancements.
• Maintain alignment of all materials with HR processes, policies and branding.

Required profile

• Senior-year student in Business Administration, Industrial Engineering, Human Resources, Information Science or a related field (at least 80% completed or graduated, without experience).
• Passion for technology, digital tools and innovation in HR; analytical mindset and attention to detail.
• Strong written communication skills and ability to simplify complex information.
• Experience or interest in generative AI tools (e.g., ChatGPT) or knowledge management systems is a plus.
• Collaborative, proactive and eager to learn in a dynamic environment.

Internship conditions

• Duration: 6 months.
• 100% on-site at the corporate office in Belén, Heredia.
• Minimum availability of 3 full days per week (about 28 hours per week).