Fraud Analyst

About the role

The Fraud Analyst (Credentialing Analyst) is responsible for evaluating potential and existing clients to prevent fraudulent activity and ensure compliance with the Fair Credit Reporting Act and Gramm‑Leach‑Bliley Act. The role combines investigative work, client education, and data management.

Key responsibilities

• Make decisions and recommendations on client approvals and conduct ongoing audits of existing accounts.
• Investigate potential subscribers to eliminate fraud risk and verify compliance with relevant regulations.
• Gather and document supporting evidence for due‑diligence, legal use, permissible purpose, and financial stability.
• Educate external clients on permissible purpose, appropriate use, and credit‑reporting rules.
• Maintain and update client information in Salesforce and mainframe systems, and generate business reports for review.
• Participate in special projects, process‑improvement initiatives, and provide set‑up assistance to customers as needed.

Required profile

• Bachelor’s degree or high‑school diploma.
• Minimum 1 year of fraud or investigations experience.
• Strong analytical abilities with high attention to detail.
• Excellent written and verbal English communication skills.
• Proven job stability and collaborative work style.

Required skills

• Intermediate proficiency in Microsoft Excel.
• Working knowledge of Salesforce (preferred).

What we offer

• Opportunities to work on diverse fraud‑prevention projects.
• Professional development in compliance and risk management.