Dynamics 365 Project Lead

About the role

Definity is hiring a Dynamics 365 Project Lead to guide client engagements from discovery through implementation. The role advises clients on how Microsoft Dynamics 365 can improve their business processes, translates their needs into functional requirements and leads the teams delivering each project. It is a full-time position, remote within Latin America.

Key responsibilities

• Lead discovery sessions and stakeholder workshops to understand business goals, current processes and priorities.
• Advise clients on Dynamics 365 capabilities and implementation options, and turn business needs into functional requirements, process flows and clear deliverables.
• Build and manage project plans covering scope, timelines, milestones, budgets and resources.
• Coordinate business stakeholders and technical teams, track progress and address risks, dependencies and changes.
• Serve as the main point of contact for clients, communicate project status and document decisions and next steps.
• Coordinate functional testing, gather user feedback and support training and adoption.
• Use AI tools to streamline project workflows and automate reporting.
• Build long-term client relationships and work with internal teams to scope additional projects.

Required profile

• Experience in Microsoft Dynamics 365 consulting, functional implementation or a similar client-facing role.
• Ability to facilitate workshops, gather requirements and turn business challenges into practical recommendations.
• Strong client relationship and team leadership skills, including managing expectations and explaining trade-offs.
• Advanced written and spoken English, able to explain technical concepts clearly to non-technical stakeholders.
• Availability to travel frequently is required.