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B2B Sales Development Representative – Bilingual

Concentrix · San Jose

Mid 🇬🇧 English
Salesforce Sales Navigator

Description du poste

About the role

The Sales Development Representative – Bilingual will demonstrate the value and benefits of our client’s products or services through customer engagement, with a primary focus on selling. You will articulate product value effectively to prospects and help drive new business.

Key responsibilities

  • Adopt a customer‑first approach, uncovering key business objectives and maximizing customer value.
  • Manage high‑volume inbound and outbound sales motions across phone, email, video and social media.
  • Identify alternative points of contact using tools such as Sales Navigator and other desk‑targeting methods.
  • Adhere to response‑time SLAs and mandatory sales cadences.
  • Actively manage the sales pipeline, moving prospects through each funnel stage.
  • Document all prospect and customer interactions in Salesforce.
  • Transition qualified leads to the onboarding team to continue the buying process.
  • Review and report daily, monthly and quarterly metrics to achieve sales goals.
  • Provide clear, concise updates on customer success to managers.
  • Partner with colleagues to share best practices and foster continual learning.

Required profile

  • 3+ years of overall professional experience.
  • 1.5+ years in B2B consultative sales or account management, preferably in a tech or advertising environment.
  • Experience with cold calling, lead generation and qualification.
  • Fluent English (B2+ level).
  • High‑school diploma minimum.
  • Proven ability to unlock high‑potential budget opportunities and grow customer investment.
  • Strong time‑management and ability to work independently in a fast‑paced start‑up.
  • Comfortable using technology, phone and Zoom meetings.

Required skills

  • Salesforce (CRM)
  • Sales Navigator

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Concentrix

San Jose