Assistant Food & Beverage Director - Banquets
Hilton · Guanacaste
Description du poste
About the role
Hilton is looking for an Assistant Food & Beverage Director - Banquets to support the direction and administration of all restaurants and banquet functions. The role spreads the warmth of hospitality by delivering memorable experiences for every guest.
Key responsibilities
- Assist in overseeing banquet operations, including guest service, food and beverage quality, account development, inventory management, cost control and systems management
- Contribute to creating, implementing and continuously improving departmental service guidelines and standards
- Monitor service trends and guest satisfaction, identify issues and implement improvement strategies
- Drive team engagement and retention through performance management, professional development and recognition programs
Required profile
- Bachelor's degree or technical qualification in Hospitality, Food & Beverage or a related field
- 2-3 years of experience in Banquet Operations or Food & Beverage Management
- Experience coordinating banquets, events and special functions
- Knowledge of food and beverage service standards and hotel operations
- Ability to handle guest requests, resolve complaints and manage operational challenges
- Fluency in English and Spanish, written and spoken
- Valid Food Handler's Certificate (Food Handling License)
What we offer
- Travel perks: 110 nights of discounted travel through the Go Hilton program
- Paid parental leave for eligible team members
- Employee Assistance Program with free counseling and support
- Paid time off (availability depends on location and employment terms)
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Hilton
Guanacaste
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