Digital Content Operations Analyst

About the role

Accenture is seeking a Digital Content Operations Analyst to manage and optimise its digital asset management (DAM) ecosystem. You will ensure that digital assets are organised, high‑quality, and readily available for internal teams and external clients.

Key responsibilities

• Manage and maintain DAM systems, including user access, metadata, content organisation and archiving.
• Validate, collect and organise digital assets from internal stakeholders, agencies and approved repositories.
• Monitor digital content across distribution channels, identify gaps or inconsistencies, and perform content audits.
• Generate reports, dashboards and visualisations to track performance metrics and content health.
• Support data‑governance and process‑improvement initiatives related to digital asset management.
• Manage content backup, retention and recovery processes.
• Coordinate with clients and stakeholders to resolve content issues and obtain missing information.
• Modify and optimise digital assets, including image adjustments, to meet platform requirements.

Required profile

• 2+ years of experience in Content Management, Digital Asset Management, Digital Marketing or a related field.
• Advanced Microsoft Excel skills (formulas, data analysis, pivot tables).
• Understanding of digital marketing concepts and content‑management processes.
• Experience working in Agile environments and participating in Scrum ceremonies.
• Strong analytical, problem‑solving and attention‑to‑detail abilities.
• Effective written and verbal communication in English (B2+).
• Bachelor’s degree in Marketing, Communications, Information Management, Library Science, Data Analytics, Information Systems or a related discipline.

Required skills

• Digital Asset Management (DAM) platforms
• Microsoft Excel (advanced)
• Adobe Creative Suite
• Agile/Scrum methodology
• Metadata management and taxonomy