Vacation Booking Coordinator

About the role

We are seeking an organized, customer‑focused Vacation Booking Coordinator to help clients research options and coordinate vacation arrangements tailored to their preferences.

Key responsibilities

• Communicate with clients to understand vacation preferences, requests, and requirements.
• Research accommodations, transportation, activities, and other services.
• Assist with coordinating reservations and booking details.
• Review options and confirmations for accuracy.
• Provide clients with important information, updates, and support for modifications or special requests.
• Maintain organized client and reservation documentation.
• Follow up on outstanding details and upcoming arrangements.
• Coordinate with service providers when additional coordination is required.

Required profile

• Strong written and verbal communication skills.
• Excellent organization and attention to detail.
• Customer‑focused attitude.
• Comfortable researching information and options online.
• Ability to manage multiple client requests simultaneously.
• Experience in customer service, hospitality, reservations, or planning is helpful but not required.

What we offer

• Fully remote work environment.
• Comprehensive onboarding and training.
• Ongoing learning and professional development.
• Access to professional tools and resources.
• Continuing education opportunities.
• Supportive team environment.