Trade Operations & Transportation Analyst, Orthopedics

About the role

Johnson & Johnson is looking for a Trade Operations & Transportation Analyst to support its Orthopedics business in Costa Rica. The role plays a key part in the controls and execution of the Global Transportation and Trade Operations team for the new manufacturing site in Costa Rica, ensuring import, export and international transportation under a Free Trade Zone are reliable, compliant and cost-effective. It is a primarily hybrid position, first shift, Monday to Friday 8am to 5pm.

Key responsibilities

• Implement and run import and export operations for the Costa Rica manufacturing site, from purchase order receipt to customs release and delivery at the destination warehouse, covering transport, documentation, customs, free trade zone rules, tariff classification and certificates of origin.
• Support logistics provider tenders: gather requirements and forecasts, map lanes, feed negotiations, negotiate contracts and SLAs, and set up purchase orders, payments and spend controls.
• Work with internal stakeholders (Planning, Procurement, Quality, Warehousing, Trade Controls, Finance) and external parties (freight forwarders, customs brokers, authorities) to meet deadlines, quality and compliance requirements.
• Ensure compliance with local regulations and free trade zone rules, coordinate regulatory and customs needs, and streamline compliance procedures.
• Run performance processes with logistics service providers using reports, KPIs and monthly reviews, and monitor contracts and SLAs.
• Collaborate with global and regional teams, escalate business issues to management, follow HSE guidelines, and act as the main contact for customs audits and regulatory inquiries.

Required profile

• Bachelor's degree in international trade, supply chain management, engineering, business administration or a related field; master's degree or certifications such as CIPT preferred.
• 3-4 years of experience in international trade management, including strategic projects, operations optimization, financial controls and digitization.
• Experience with free trade zones, third-party logistics providers, customs brokers and transportation partners, and in a global matrix organization.
• Intermediate English and Spanish; minimum 70% written and oral English.
• APICS, Lean or Six Sigma certification is a plus; PMI or FPX certification is a plus.

Required skills

• Strong knowledge of Costa Rica's international trade regulations, customs procedures and trade compliance.
• Project management skills; understanding of the end-to-end supply chain.
• Analytical, problem-solving and communication skills, with integrity and attention to detail.