Sr. Inside Sales Representative

About the role

Shyft Global Services, a TD SYNNEX company, is looking for a Senior Inside Sales Representative who owns daily contact with specific, identified accounts. The incumbent drives revenue and margins by developing and executing strategic, client-specific solutions, handles complex customer issues with minimal supervision and leverages TD executives for support.

Key responsibilities

• Evaluate product mix and profitability, make adjustments to meet profitability objectives, and identify opportunities to sell the full TD portfolio
• Develop strategic business plans and present them to management, and give regional-level direction in the manager's absence
• Guide the team daily on KPI performance, company directives and vendor initiatives
• Manage advanced inbound and outbound sales calls to quote prices, explain products and build customer relationships
• Help associates resolve complex customer issues and help resellers get the best pricing through alliances with internal departments, sharing promotions and floor days
• Represent TD SYNNEX professionally with business partners and customers, and at partner events

Required profile

• Previous sales experience
• Ability to analyze research data from various sources and recommend actions
• Able to work under pressure, negotiate, close transactions and work with all levels of management
• Strong leadership, organizational and time-management skills, and confidentiality of sensitive information

Required skills

• Advanced use of computer systems such as spreadsheets, word processors and databases
• Diplomatic handling of calls and correspondence, coaching others and resolving conflicts

What we offer

• Elective benefits tailored to each country
• Leadership and professional development programs and on-demand courses
• Well-being seminars, events and a global Life Empowerment Assistance Program
• Inclusive communities, business resource groups and volunteering opportunities
• Onboarding network with new colleagues within the first 30 days