Senior Executive Assistant – Business Operations

About the role

The Senior Executive Assistant – Business Operations provides high‑level support to the COO/CEO of the U.S. & Canada organization, ensuring executive effectiveness through structure, visibility and disciplined follow‑through on key business priorities.

Key responsibilities

• Coordinate and maintain operating and reporting cadence across the U.S. and Canada, including dashboards and KPI reporting.
• Track leadership commitments, action logs and follow up with accountable owners to ensure timely completion.
• Support strategic initiatives by maintaining consolidated views of milestones, deliverables and risks.
• Manage the COO/CEO’s complex schedule, travel arrangements and meeting preparation.
• Draft executive communications, presentations and meeting briefs, handling confidential information with discretion.

Required profile

• Exceptional executive support experience in a complex, fast‑paced business environment.
• Strong business acumen with comfort working with KPIs, financial data and customer SLAs.
• Excellent written and verbal English communication skills.
• Ability to operate across multiple North American time zones and travel periodically to the U.S. and Canada.

Required skills

• Advanced PowerPoint
• Advanced Excel