Sales Development Representative (SDR) - Manufacturing & Professional Services

About the role

Emagia is an AI-driven autonomous finance platform that automates credit, collections, cash application, deductions and cash forecasting for global enterprises. It is expanding its Americas coverage and is building an SDR team in Costa Rica to drive pipeline into the US market. The role focuses on Manufacturing and Professional Services, prospecting outbound into US finance and shared services leadership at mid-market and enterprise accounts. Candidates must be available to work US business hours.

Key responsibilities

• Execute high-volume outbound prospecting via cold calling, personalized email sequences and LinkedIn outreach to build qualified US pipeline.
• Research and map US Manufacturing and Professional Services accounts to identify CFOs, VPs of Finance, Controllers, Credit & Collections Directors and GBS/SSC leaders.
• Build vertical-specific messaging on B2B invoicing, collections, deductions, cash application, DSO reduction, working capital optimization and finance automation.
• Prospect into industrial manufacturers, technology manufacturers, automotive suppliers, electronics companies, business services, consulting and engineering firms.
• Qualify inbound leads from marketing campaigns, webinars and content downloads within defined SLAs aligned to US time zones.
• Achieve or exceed monthly and quarterly targets for meetings booked and qualified opportunities.
• Maintain accurate activity, contact and opportunity data in the CRM (Salesforce / HubSpot) and engagement tools (Outreach, Salesloft, Apollo).
• Conduct discovery calls to understand prospects' O2C processes and systems (SAP, Oracle, NetSuite, Microsoft Dynamics) before handing off to a US AE.
• Partner with US Marketing and Sales on campaign feedback, messaging and target account lists, and share competitive intelligence with the GTM team.

Required profile

• 2-5 years of SDR / BDR / inside sales experience, preferably in B2B SaaS, enterprise technology, manufacturing technology or professional services.
• Demonstrated experience selling into or supporting the US market, including working US business hours.
• Track record of hitting outbound targets across cold calling, email and LinkedIn (Sales Navigator).
• Experience prospecting mid-market and enterprise organizations.
• Fluent English, with a neutral, confident phone presence for US executives.
• Bachelor's degree in Business, Marketing, Finance, Engineering or a related field, or equivalent practical experience.

Required skills

• CRM and sales engagement tools (Salesforce, HubSpot, Outreach, Salesloft, Apollo)
• Business writing and personalized outreach
• Data hygiene and pipeline reporting

Preferred: prior prospecting into Manufacturing, Automotive, Electronics, Professional Services, Consulting or IT Services in North America; SaaS, ERP, cloud, fintech or enterprise software sales; familiarity with AR, DSO, collections, cash application and shared services; exposure to SAP, Oracle, NetSuite or Microsoft Dynamics; knowledge of the US buying cycle; Spanish or Portuguese; experience with GCC, GBS or SSC accounts.