Recruiting Onboarding Delivery Associate

About the role

The Recruiting & Onboarding Delivery Associate role is focused on delivering an exceptional candidate and employee experience while driving operational excellence through innovation, automation, and continuous improvement. As part of the Candidate Experience team, you will help attract top talent and ensure every new hire feels valued from the first interaction through onboarding and integration.

Key responsibilities

• Facilitate talent acquisition by attracting high‑quality candidates and streamlining their onboarding process.
• Serve as the primary point of contact for new hires and hiring managers, resolving onboarding questions and providing access to tools, technologies, and information.
• Take ownership of all recruitment and onboarding administration tasks and tickets, ensuring efficient and high‑quality resolution.
• Manage and track pre‑hire contingencies and onboarding tasks to ensure compliance and timely completion.
• Prepare, update, and verify employee records and onboarding data through reliable data entry practices.
• Execute operational components such as job posting, offer documentation generation, and pre‑boarding documentation administration.
• Ensure process alignment with country legal and privacy requirements and meet agreed SLAs and KPIs.
• Identify opportunities to enhance recruitment and onboarding through automation, AI‑enabled solutions, and continuous improvement.
• Design, build, test, and maintain automated workflows and low‑code solutions using Microsoft Power Platform.
• Support adoption of AI‑powered tools like Microsoft Copilot and Copilot Studio to streamline activities.
• Collaborate with cross‑functional teams to develop innovative digital solutions that improve candidate, hiring manager, and employee experiences.
• Analyze operational data and user feedback to optimize workflows and support data‑driven decision‑making.

Required profile

• High school diploma (or equivalent).
• Hands‑on experience using Workday to support recruitment, hiring, and onboarding activities.
• Experience developing or maintaining process automations and workflow solutions with Microsoft Power Platform (Power Automate, Power Apps, Copilot Studio).
• Experience leveraging AI technologies, AI‑powered agents, or low‑code/no‑code solutions to improve efficiency.
• Strong written and verbal communication skills.
• Customer‑focused mindset.
• Ability to work in a matrix environment.
• Fluency in English and Spanish.
• Hands‑on experience supporting recruitment and onboarding delivery processes.
• Proficiency in Microsoft Office.

Required skills

• Workday
• Microsoft Power Platform
• Power Automate
• Power Apps
• Copilot Studio
• Microsoft Copilot
• Microsoft Office