Partner Lifecycle SME (Sales Operations)

About the role

The Compliance, Risk Management and Partner Lifecycle team is looking for an experienced individual to lead process transformation and automation. The role also plans and implements transformational changes together with ECO, L&R, PLC, management, business teams and stakeholders. It calls for strong subject-matter expertise and the ability to lead large, cross-functional teams.

Key responsibilities

• Own the end-to-end analytics and automation roadmap, defining frameworks, experimentation standards and high-impact product solutions
• Design algorithms and build data-driven applications that turn data into insights and solve business problems
• Define and implement models that uncover patterns and predictions, and optimize data collection, transformation and analytics pipelines
• Apply a structured approach to problem solving, root cause analysis and stakeholder decision-making
• Champion project management disciplines and provide processes, structures and tools for project and program management
• Gather business requirements with Process Owners, Managers and Leads, and provide a governance structure for accountability and predictable outcomes
• Build partnerships with cross-functional leaders, change sponsors and project team members

Required profile

• 6+ years of post-advanced degree professional experience; advanced university degree (e.g. MBA) or equivalent
• 4+ years of related experience in IT/business operations
• 3+ years of project management experience
• Extensive experience in process management and improvement, business transformation and/or organizational change management

Required skills

• Structured and unstructured data, data transformation methodologies, and storytelling with visualizations
• Exposure to Python, R and SQL, and Power BI/ThoughtSpot is preferable
• Leadership, coaching, conflict resolution and influencing senior executives